What makes desert honey different from regular honey?

Our desert honey comes from the harsh Australian outback around Alice Springs. Desert flora concentrates their nectar, creating honey with real character and complex flavors. Our Desert Bloodwood has robust intensity, while River Red Gum offers refined taste.

Is your honey raw and unfiltered?

Absolutely. We don't heat, filter, or add anything to our honey. What the bees put in the comb goes straight in the jar, preserving natural enzymes, pollen, and beneficial compounds. Crystallization is a sign of quality - just warm gently.

Where exactly does your honey come from?

Our hives are around Alice Springs, Northern Territory, near Desert Bloodwood trees along dry riverbeds and River Red Gum trees. Some trees are hundreds of years old, producing honey through generations of desert conditions.

How long does shipping take?

We ship from Alice Springs Australia-wide, taking 5-10 business days depending on location. We pack securely for safe arrival. Local pickup available for Alice Springs residents. International inquiries via contact form.

Do you really ship live queen bees?

Yes, seasonally within Australia only. Bred for extreme heat and drought - not commercial queens. Adapted for Australia's harsh climate. Availability depends on season and breeding success.

What's the best way to store honey?

Store in sealed container at room temperature. Never refrigerate as it speeds crystallization. If crystallization occurs (normal for raw honey), warm gently in water - never microwave.

Is your honey suitable for people with allergies?

Some customers use our local honey for seasonal allergies due to local pollen content. However, we're not medical professionals and can't make claims. Consult healthcare professionals for severe allergies.

Do you offer refunds or returns?

We stand behind our honey completely. Any issues - shipping damage, dissatisfaction, or wrong expectations - contact within 14 days and we'll make it right. We want you to experience true Australian desert honey taste.

Privacy Policy

Look, we're not here to mess you around with your personal information. At Kekwick Honey, we take your privacy seriously because that's how decent people operate. This policy tells you straight up what information we collect, what we do with it, and how we keep it safe. No corporate waffle - just the facts.

What Information We Need

When you order our honey or sign up for updates, we'll ask for your name, email, address, and phone number. Nothing unusual - just what we need to get your order to you and keep you in the loop. We're not interested in anything else.

What We Do With Your Information

Process your orders and get your honey to you - that's the main thing.
Send you emails about your order status and occasionally let you know about new honey varieties or seasonal updates.
Make our website work better and fix problems when they come up.

Protection of Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

Cookies

We may use cookies to enhance your experience on our website. Cookies are small files that a site transfers to your computer's hard drive through your web browser (if you allow) that enables the site's systems to recognize your browser and capture certain information.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice, except as described below. The term "outside parties" does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users.

Changes to This Policy

We reserve the right to update or change our Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this privacy policy, you may contact us using the information below:

Email: [email protected]
Address: Alice Springs, NT 0870, Australia